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  With fourteen convenient locations across New York, Pennsylvania and West Virginia, the help you need is never more than a phone call away! Anderson Equipment Company has radio and cellular phone dispatched technicians to keep downtime on the job to a minimum. Our Service, Parts, Product Support and Technical Support staff stay in constant contact with each other by phone and computer to share their wealth of knowledge and experience. When you are in the presence of just one of our technicians - although you may not be able to see it - there are over 200 people standing behind him.

In an era of rapid technical advances, you need to trust your equipment to mechanics who have the proper training and experience to get your machine running as soon as possible. Our dedicated training staff ensures each technician is prepared to solve the most complex electrical, hydraulic or mechanical problems. The company's emphasis on service is exemplified by our award winning service team. Your machine takes care of you and your business, why don't you make sure you take care of your equipment with the best service available! 


2006 Komatsu ATC Champions______________________

Anderson's Award Winning Service Team

For the fourth time in five tries, Anderson team wins nationwide technician contest

When the Pittsburgh Steelers won four Super Bowls in six years from 1975 through 1980, they were called a dynasty. Anderson Equipment Company is working on a similarly impressive streak, having won four team titles during the five years it has competed for in the Komatsu Advanced Technic Contest (ATC).

The ATC tests the Komatsu equipment troubleshooting skills of individuals and teams of technicians from across the country. Komatsu trainers preset two problems in each machine and contestants had one hour to properly diagnose the issues. This year, there were five categories:
  1. Hydraulic Excavator
  2. Wheel Loader
  3. Dozer
  4. Backhoe Loader
  5. Tier 3 Engine.

This year, Anderson entered a hand selected, five-man team to the ATC. In addition to winning the team title, each technician placed in his respective competition.

  • Mark Schneider, Syracuse – Champion, Excavator
  • Tim McKee, Bridgeville - 1st Runner-Up, Wheel Loader
  • Bruce Ramsey, Bridgeville – 2nd Runner-Up, Dozer
  • Jeff Walker, Rochester - 2nd Runner-Up, Backhoe Loader
  • Dave McCall, Clarion - Honorable Mention, Tier 3 Engine

“There’s no real secret to how we do so well, year after year, said Anderson Training Coordinator, Chris Jankowiak. “We have very talented and dedicated technicians who work extremely hard to stay abreast of information they need to do their jobs efficiently. Our in-house training is good, but these guys do a lot of self-study as well.”

Quality Work Ethic

“Our technicians have a great work ethic. The bottom line is, they want to be able to troubleshoot and repair our customer’s machines in the shortest time possible. They take pride in being the best. They like going to the ATC and picking up new tips and new techniques that make them even better technicians.

That kind of motivation and initiative has paid off for the Anderson technicians – winning four out of five titles – and it will keep the “Anderson Dynasty” going even longer than the Steel Curtain lasted.


  
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