Title: Service Support & Training Manager
Location: Bridgeville/Pittsburgh, PA

Job Desc/Summary: TRAINING - Responsible for ensuring all appropriate employees are knowledgeable about AEC's line of equipment. Included is service training for repairs, maintenance and product capabilities, sales training for equipment features and enhancements, etc. The coordinator would attend manufacturer training and bring back the knowledge to employees. Prepare a training plan and budget annually describing the type, frequency and cost of training programs Prepare reports of programs to be included/excluded in the following year with explanations Prepare list of employees to be sent to training (both in-house and factory) and identifying cost and timing Plan group training that is cost efficient and minimizes disruption of operations Prepare annual reports for the Vice President of Finance and Product Support summarizing training sessions attended, cost and results (evaluate program and employee 'grades') SAFETY - Responsible for ensuring that AEC is in compliance with all safety codes. This would include keeping updated on all regulations and codes, creating policies that comply with codes and communicating the policies to employees Serve as Chair Person for Rupp and AEC Safety Committees Prepare annual Safety Plan, including scheduled branch tours to assess compliance, training sessions for himself, training sessions conducted for branch employees, safety meetings and costs Prepare annual reports for the Vice President of Finance and Product Support summarizing safety programs and branch compliance Prepare quarterly reports for the VP of Finance and Product Support summarizing training employee history and status of injured employees Communicate with insurance provider loss prevention specialist regarding loss control issues

Required Qualifications: QUALIFICATIONS: [To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.] EDUCATION and/or EXPERIENCE: High School diploma or equivalent required; plus 5-10 years related manufacturer and/or distributor experience. Bachelor's Degree (B.A.) from a four-year college/university or military training a plus. Large company training, service experience, and/or service representative for a manufacturer experiences are desirable. Work experience should include management position with responsibility for training, scheduling and managing shop or field mechanics as well as financial accountability. TECHNICAL SKILLS: Knowledge of heavy equipment industry lines of equipment, service trends and competitive initiatives required. Technical aptitude to diagnose customer machines and service problems and develop solutions that benefit the customer and the company. Should have familiarity with specific lines of equipment serviced by the company and the ability to quickly grasp mechanical and technical nuances (hydraulics, electronics) of new lines. LEADERSHIP SKILLS: The ability to influence behavior of others whom are not direct reports, in order to meet corporate safety and training requirements and goals. Ability to implement changes and measure results.

Instructions: Apply

Anderson Equipment Company
Attn: HR/PA-21
P.O. Box 339
Bridgeville, PA 15017
Phone: 412-343-2300
Fax: 412-504-4255
Email: recruiting@andersonequip.com
Apply Online!