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Attention Mechanics/Technicians! Anderson Equipment Company encourages applications from qualified heavy equipment mechanics/technicians of all skill levels and for any branch, regardless of whether a current opening is listed.
INTERNSHIPS!
Click here to learn about INTERNSHIP OPPORTUNITIES at Anderson Equipment Company.
Pennsylvania
Bridgeville/Pittsburgh:
Title: Product Support General Manager
Location: Bridgeville/Pittsburgh, PA
Job Desc/Summary: - Oversees the Parts and Service operations at Anderson's Pennsylvania locations (Bridgeville, Clearfield, Clarion and Somerset).
- Accountable for obtaining optimal operating efficiency while maintaining superior customer service.
- Service responsibilities include staffing, ensuring business processes are implemented effectively, interfacing with customers and manufacturers to resolve problems, identifying and pursuing opportunities to grow the business.
- Parts responsibilities include staffing, ensuring orders are filled in an expedited manner, minimizing unnecessary inventory and verifying the accuracy of inventory records.
- Spearhead and implement corporate strategic initiatives.
Provide recommendations on policies, practices and procedures to improve efficiency, safety and customer service.
- Oversee facility maintenance and construction projects.
Required Qualifications: EDUCATION and/or EXPERIENCE:
High School diploma or equivalent required plus 5-10 years related manufacturer and/or distributor experience. Bachelor's Degree (B.A.) from a four-year college/university or military training a plus.
The candidate should have the demonstrated ability to mentor employees, schedule and prioritize work within service and parts departments and achieve financial objectives.
TECHNICAL SKILLS:
Knowledge of heavy equipment industry lines of equipment, service trends and competitive initiatives required.
Experience needed in preventive maintenance concepts and structuring major overhaul projects. Should have familiarity with specific lines of equipment serviced by the company and the ability to quickly grasp mechanical and technical nuances (hydraulics, electronics) of new lines. Possessing the technical aptitude to quickly diagnose problems with customer machines and develop solutions is essential.
OTHER QUALIFICATIONS:
Experience in Parts inventory management a plus. Knowledge of sales and marketing, specifically as they apply to Parts and Service is also desirable.
Instructions: Please complete an online application via the link below.
Apply Online!
Title: Programmer
Location: Bridgeville/Pittsburgh, PA
Job Desc/Summary: Develop and maintain company internet web page and assist in the installation, development, training, support and overall activities of the AEC network.
Required Qualifications: Bachelor's Degree
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Human Resources Manager
Location: Bridgeville/Pittsburgh, PA
Job Desc/Summary: Develop and implement HR strategies and initiatives aligned with the overall business strategy
Bridge management and employee relations by addressing demands, grievances or other issues
Support current and future business needs through the development, engagement, motivation and preservation of human capital
Develop and monitor overall HR strategies, systems, tactics and procedures across the organization
Nurture a positive working environment
Oversee and manage a performance appraisal system that drives high performance
Maintain pay plan and benefits program
Assess training needs to apply and monitor training programs
Report to management and provide decision support through HR metrics
Ensure legal compliance throughout human resource management
Required Qualifications: A bachelor's or advanced degree with strong academic credentials in human resources, business, finance, accounting;
Effective verbal and written communication skills
4-6 years HR Management 150+ employees
Experience with the human resources information systems (HRIS), ADP, Microsoft Office
Experience managing employee benefits, including HDHP medical, dental, HSA, 401K Plan, enrollment, audits
Knowledge of a broad range of human resource strategies and practices, including compensation, performance management, safety, hiring and employee relations; able to apply these strategies and practices in compliance with employment regulations
Experience analyzing data to guide strategic employment planning and compensation strategy
Experience developing, analyzing and updating performance appraisal program
PHR/SPHR or other HR professional certification
Preferred:
Experience managing payroll with strong understanding of taxes, regulations, and reporting requirements
Experience with collective bargaining organizations and compliance
Experience managing recruiting, including organization turnover/succession analysis and planning, entry level graduate recruiting, background/reference check, onboarding
Instructions: Fill out application
Apply Online!
Title: Sales Support Agent
Location: Bridgeville/Pittsburgh, PA
Job Desc/Summary: Act as the liaison between our Sales Representatives, Product Support and our manufacturers by providing information, processing transactions, coordinating activities and resolving issues. Prepare reports on equipment inventory and perform analysis.
Purchasing
- Coordinate all freight and delivery logistics and ensure that equipment will be delivered on time at lowest cost
- Prepare reports and analysis on AEC's fleet. Provide recommendations to senior management regarding inventory levels and order equipment as needed.
- Input all receipting data, ensure equipment meets order specification, verify and approve vendor and freight invoices
- Inform management and Sales team about equipment availability and perform searches to locate equipment
Sales, Rentals and Quotes
- Provide pricing information and new equipment quotes to Sales Representatives
- Coordinate preparation, service and delivery of equipment with Sales team to ensure equipment is ready when promised. Prepare customer notebook and follow up as needed
- Review municipal bid specs for deviations; prepare bid bonds, review boilerplate, apply for municipal prices and prepare bid package
Information and Support
- Provide information and coordinate order instructions to manufacturer and Sales team; resolve equipment issues with manufacturer, Product Support and Accounting
- Assist Sales team in developing equipment solutions; manufacturer discounts, floor plans, equipment substitutions
- Assist in sales presentations, provide fact-based selling information and update product literature and new product information. Keep binders updated, sales room current, track competitive products and be the key contact for information to our Sales team
Required Qualifications: - Associate's Degree from technical college or two years related experience or combination of education and experience
- Strong mechanical aptitude and familiarity with heavy equipment; prior experience with equipment, mechanical engineering, or machine operation is desired
- Ability to effectively communicate with Sales team, customers and present information
- Ability to learn and use concepts; floor plans, SPARS, rental rates and trade-ins
- Strong attention to details, sense of urgency, flexibility and ability to get the job done right the first time
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Parts Counterperson
Location: Bridgeville/Pittsburgh, PA
Job Desc/Summary: Qualified candidate will be responsible for the efficient handling and control of the parts function through proper inventory, recordkeeping, delivery and reporting.
Required Qualifications: High school diploma or GED; minimum one year experience in parts distribution and clerical work.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Warehouse Worker
Location: Bridgeville/Pittsburgh, PA
Job Desc/Summary: Responsible for the movement of merchandise through the warehouse within specified productivity, cost and quality standards; maintain broad knowledge of entire warehouse function including shipping, receiving, warehousing and returns; receive, inspect, clean, identify and adjust new and used parts into computer system and put away into stock inventory.
Required Qualifications: High school diploma or GED; minimum of one year experience in a warehouse; customer service experience.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Service Technician
Location: Bridgeville/Pittsburgh, PA
Job Desc/Summary: Qualified candidates will perform activities working the branch service operations, which may include cleaning, repair and maintenance work on heavy equipment, and other related duties. Will also contribute to other branch functions where needed.
Required Qualifications: High school diploma or equivalent, plus 1 year of work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools, and have the ability to work well with others and as well as independently.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Sales Representative
Location: Bridgeville/Pittsburgh, PA
Job Desc/Summary: Heavy Equipment Sales Representative will grow territory sales and heavy equipment rentals by understanding customer needs and identifying sales opportunities; increase market share by examining previous territory equipment sales activity; sell new customers within the construction and manufacturing industries; maximize profits through developing customized solutions for clients; ensure customer satisfaction by maintaining ongoing relationships with customers and resolving issues in a timely manner.
Required Qualifications: Bachelors Degree or relevant education with proper training; prior commissioned territory sales experience or training in relevant industry with proven track record of success; excellent customer service and presentation skills; strong abstract reasoning skills; financial creativity as related. Valid driver's license and ability to meet requirements of company driver's policy.
Instructions: Please submit resume and cover letter with salary requirements to contact information below.
Apply Online!
Title: Parts Counterperson
Location: Clearfield, PA
Job Desc/Summary: Qualified candidate will be responsible for the efficient handling and control of the parts function through proper inventory, recordkeeping, delivery and reporting.
Required Qualifications: High school diploma or GED; minimum one year experience in sales, excellent customer service skills and computer skills. Experience in a parts distribution center a plus.
Instructions: Please complete an online application via the link below
Apply Online!
Title: Service Technician
Location: Clearfield, PA
Job Desc/Summary: Qualified candidates will perform activities working the branch service operations, which may include cleaning, repair and maintenance work on heavy equipment, and other related duties. Will also contribute to other branch functions where needed.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently. Field experience preferred.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Service Technician
Location: Shippenville/Clarion, PA
Job Desc/Summary: Qualified candidate will perform activities working the branch service operations, which may include cleaning, repair and maintenance work on heavy equipment, field work and other related duties. Will also contribute to other branch functions where needed.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently. Field experience preferred.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Service Technician
Location: Somerset, PA
Job Desc/Summary: Qualified candidate will perform activities working the branch service operations, which may include cleaning, repair and maintenance work on heavy equipment, and other related duties. Will also contribute to other branch functions where needed.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and independently. Field experience preferred.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Product Support Branch Manager
Location: Somerset, PA
Job Desc/Summary: Direct and coordinate the activities of the branch's Parts and Service departments and Warehouse in order to obtain optimum efficiency, economy of operations and maximum profits; superior customer service skills.
Required Qualifications: High school diploma or equivalent required plus 5-10 years-related manufacturer and/or distributor experience. Bachelor's degree or military training a plus.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Parts Counterperson
Location: Charleston, WV
Job Desc/Summary: Responsible for the efficient handling and control of the parts function through proper inventory, recordkeeping, delivery and reporting by performing the following duties: - Develop and maintain a thorough understanding of AEC's product line and the equipment's parts requirement - Ascertain the make/year/type of needed part; inspect worn, damaged or defective part to determine replacement required; Advise customer of part needed according to description of malfunction - Locate hard to find parts in a prompt and creative fashion - Receive and fill telephone orders for parts - Discuss use and feature of various parts with customers - Assist customers in solving parts problems; complete parts order forms; Fill customer orders from stock; Recommend and sell related items as a service and as requested by customer - Understand what components must be sold together to completely satisfy customer needs and maximize AEC's revenues; Promote sale of other parts to customer - Receive payment or obtain credit authorization for client - Ensure parts are efficiently delivered to customers as necessary - Advise customer on substitution or modification of part when replacement is not available - Examine returned part to determine if defective and exchange part or refund money - Mark and store part in stockroom according to prearranged system - Handle customer complaints in a professional and friendly manner - Maintain parts records, literature, lists, bin tickets and price sheets for inventory
Required Qualifications: High school diploma or GED - Minimum one year experience in parts distribution and clerical work. - Customer service experience is a plus. - Must be capable of and willing to promote sale of parts to customers. - Ability to solve problems, yet use appropriate discretion in referring situations to other employees employees - Basic math skills, mechanical aptitude and computer database knowledge required.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Warehouse Worker
Location: Charleston, WV
Job Desc/Summary: The Warehouse Worker will be responsible for the movement of merchandise through the warehouse. Will maintain broad knowledge of entire warehouse function including shipping, receiving, warehousing and returns; receive, inspect, clean, identify and adjust new and used parts into computer system and put away into stock inventory; work parts counter as needed.
-Process the shipping and receiving of parts
Conduct cycle counts with accuracy
-Stock and pull inventory
-Input accurate information into systems
-Clean the warehouse when needed
-Process returns with excellent customer service
Required Qualifications: High school diploma or GED; minimum of one year experience in a warehouse.
Must have strong computer skills, be a self-motivator, detailed oriented, and have the ability to work in a fast-paced environment
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Service Technician
Location: Charleston, WV
Job Desc/Summary: Candidates will be highly skilled and experienced in the maintenance repair and rebuilding of all types of construction equipment, or who are specialists in the maintenance, repair or rebuilding of one of the more complicated types of construction equipment, and who do not need immediate supervision for the successful performance of their duties.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently. Certified automotive technicians are encouraged to apply. Welding & A/C experience a plus.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Sales Representative
Location: Bridgeport, WV
Job Desc/Summary: Heavy Equipment Sales Representatives will grow territory sales and heavy equipment rentals by understanding customer needs and identifying sales opportunities; increase market share by examining previous territory equipment sales activity; sell new customers within the construction and manufacturing industries; maximize profits through developing customized solutions for clients; ensure customer satisfaction by maintaining ongoing relationships with customers and resolving issues in a timely manner
Required Qualifications: Bachelors degree or relevant education with proper training; prior commissioned territory sales experience or training in relevant industry with proven track record of success; excellent customer service and presentation skills; strong abstract reasoning skills; financial creativity as related. Valid driver's license and ability to meet requirements of company driver's policy.
Instructions: Apply with resume and cover letter
Apply Online!
Title: Service Administrator
Location: Bridgeport, WV
Job Desc/Summary: Provide administrative support for all branch functions.
Answer Branch incoming calls, transfer to appropriate employee/department and coordinate phone back-up when necessary
Service administration: Perform service administrative duties as assigned by Service management including but not limited to work order preparation and submission as necessary, time card input, customer account administration as needed
Parts Administration: Perform parts administrative duties as assigned by Parts management including but not limited to assist parts counter with incoming calls when necessary, relay customer parts inquiries to counter, parts department/vendor interaction to procure work orders parts as directed
Sales and Rental Support: Assist rental in handling customer inquiries, coordinate sales paperwork with sales representatives and branch manager with entry in to database
Other duties may be assigned or modified by Branch and/or corporate management
Ensure seamless paperwork flow to and from branches, departments and corporate
Required Qualifications: Minimum 2-5 years administrative experience or associate's degree and 1 year experience.
Must have excellent Microsoft Office skills.
Equipment or auto dealership background helpful
Must have strong verbal skills and work well with others.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Service Technician
Location: Bridgeport, WV
Job Desc/Summary: Candidates will be highly skilled and experienced in the maintenance repair and rebuilding of all types of construction equipment, or who are specialists in the maintenance, repair or rebuilding of one of the more complicated types of construction equipment, and who do not need immediate supervision for the successful performance of their duties.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently. Certified automotive technicians are encouraged to apply. Welding & A/C experience a plus.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
There are no current job openings at our Beckley location. However, Anderson Equipment Company encourages applications from qualified heavy equipment mechanics/technicians of all skill levels and for any branch, regardless of whether a current opening is listed.
Title: Service Technician
Location: Tonawanda/Buffalo, NY
Job Desc/Summary: Qualified candidates will perform activities working the branch service operations, which may include cleaning, repair and maintenance work on heavy equipment, and other related duties. Will also contribute to other branch functions where needed.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Service Technician
Location: Henrietta/Rochester, NY
Job Desc/Summary: Candidates will be highly skilled and experienced in the maintenance repair and rebuilding of all types of construction equipment, or who are specialists in the maintenance, repair or rebuilding of one of the more complicated types of construction equipment, and who do not need immediate supervision for the successful performance of their duties.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently. Certified automotive technicians are encouraged to apply. Welding & A/C experience a plus.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Warehouse Worker
Location: Henrietta/Rochester, NY
Job Desc/Summary: Responsible for the movement of merchandise through the parts warehouse within specified productivity, cost and quality standards; maintain broad knowledge of entire warehouse function including shipping, receiving, warehousing and returns; receive, inspect, clean, identify and adjust new and used parts into computer system and put away into stock inventory; work parts counter as needed. Back up to the parts counter.
Required Qualifications: High school diploma or GED; minimum of one year experience in a warehouse; customer service experience. Strong PARTS EXPERIENCE PREFERRED.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Product Support General Manager
Location: Syracuse, NY
Job Desc/Summary: -Directs and coordinates activities of Service Departments for Eastern NY branches (Albany, Watertown, Endicott, Syracuse) to obtain optimum efficiency and economy of operations, superior customer service and optimal profits by performing the following duties personally or through subordinate supervisors. Accountable for the financial and operational Service Department results.
-Grow NY Service Department revenue and gross margin.
-Manage Service Department's administrative activities and costs.
-Establish and make recommendations on policies, practices and procedures towards a more efficient service operation.
-Improve customer service
-Spearhead and implement corporate strategic initiatives in the Service Department
Required Qualifications: EDUCATION and/or EXPERIENCE:
High School diploma or equivalent required plus 5-10 years related manufacturer and/or distributor experience. Bachelor's Degree (B.A.) from a four-year college/university or military training a plus.
Sales and/or marketing of product support a plus.
Large company training, parts experience, service representative for a manufacturer experience are desirable.
Work experience should include management position with responsibility for training, scheduling and managing shop or field mechanics as well as financial accountability.
TECHNICAL SKILLS:
Knowledge of heavy equipment industry lines of equipment, service trends and competitive initiatives required. Technical aptitude to diagnose customer machines, service problems and develop solutions that benefit the customer and the company.
Experience needed in preventive maintenance concepts and structuring major overhaul projects. Should have familiarity with specific lines of equipment serviced by the company and the ability to quickly grasp mechanical and technical nuances (hydraulics, electronics) of new lines.
Parts inventory management a plus.
Knowledge of sales and marketing, specifically as they apply to product support.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Rental Service Supervisor
Location: Syracuse, NY
Job Desc/Summary: Oversee Rental Equipment preparation processes between the Rental and Service Departments, including direct supervision of technicians. Assist the Service Manager in the day-to-day administrative operations of the shop.
- Check in/out rentals, schedule techs for PMs, cleaning, minor repairs; ensure notes and flags are up to date and work orders are processed within time guidelines.
- Ensure Rental Agent and Service Manager are kept up to date on Rental Equipment status; advise manager promptly when a major repair is found
- Check on machine and/or attachment availability for rental, sales; be back-up to rental calls.
- Prepare and complete performance reviews for technicians assigned to rental department.
- Open and close work orders for field and shop, assign work to mechanics as directed by the Service Manager and coordinate any attachments with Sales Support; review all parts/labor for invoicing
- Generate sublet vendor pricing/quotes with best price and within service shop's schedule; follow-up on back-ordered parts
- Provide Sales Reps, PSRs and customers with written estimates by looking up the parts, calculating the labor as directed by the Service Manager
- Provide standard PM quotes for new machine sales and PSRs from rate database
- Maintain customer contact before, during and after job completion as a shared responsibility with the Service Shop Manager; inform customer regarding additional repairs needed as a result of the inspection, selling additional parts and labor
- Coordinate equipment to/from customers and inform customers and Sales Dept. when service is complete; take calls regarding technical issues and follow-up on customer satisfaction surveys
- Schedule pre-deliveries and deliveries, 30 and 90 day follow-ups, and field campaigns, completing necessary paperwork.
- Advise Service Manager of shop equipment maintenance needs and maintain records; provide coverage of Service Manager primary duties when s/he is out of the office.
Required Qualifications: Minimum 2-5 years administrative experience or associate's degree and 1 year experience. Background in equipment or related technical experience necessary. Diplomatically handles customer issues in a timely manner. Able to work independently, assess priorities and be able to review reports and correspondence for accuracy. Strong communication skills, work well with others, and have excellent computer skills. Must have proven organizational aptitude and be very detail oriented. Strong administrative skills are essential in this fast-paced working environment.
Instructions: Please complete an online application via the link below.
Apply Online!
Title: Service Technician
Location: Syracuse, NY
Job Desc/Summary: Qualified candidates will perform activities working the branch service operations, which may include cleaning, repair and maintenance work on heavy equipment, and other related duties. Will also contribute to other branch functions where needed.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Sales Representative
Location: Syracuse, NY
Job Desc/Summary: Heavy Equipment Sales Representatives will grow territory sales and heavy equipment rentals by understanding customer needs and identifying sales opportunities; increase market share by examining previous territory equipment sales activity; sell new customers within the construction and manufacturing industries; maximize profits through developing customized solutions for clients; ensure customer satisfaction by maintaining ongoing relationships with customers and resolving issues in a timely manner.
Required Qualifications: Bachelors degree or relevant education with proper training; prior commissioned territory sales experience or training in relevant industry with proven track record of success; excellent customer service and presentation skills; strong abstract reasoning skills; financial creativity as related. Valid driver's license and ability to meet requirements of company driver's policy.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Product Support General Manager
Location: Latham/Albany, NY
Job Desc/Summary: -Directs and coordinates activities of Service Departments for Eastern NY branches (Albany, Watertown, Endicott, Syracuse) to obtain optimum efficiency and economy of operations, superior customer service and optimal profits by performing the following duties personally or through subordinate supervisors. Accountable for the financial and operational Service Department results.
-Grow NY Service Department revenue and gross margin.
-Manage Service Department's administrative activities and costs.
-Establish and make recommendations on policies, practices and procedures towards a more efficient service operation.
-Improve customer service
-Spearhead and implement corporate strategic initiatives in the Service Department
Required Qualifications: EDUCATION and/or EXPERIENCE:
High School diploma or equivalent required plus 5-10 years related manufacturer and/or distributor experience. Bachelor's Degree (B.A.) from a four-year college/university or military training a plus.
Sales and/or marketing of product support a plus.
Large company training, parts experience, service representative for a manufacturer experience are desirable.
Work experience should include management position with responsibility for training, scheduling and managing shop or field mechanics as well as financial accountability.
TECHNICAL SKILLS:
Knowledge of heavy equipment industry lines of equipment, service trends and competitive initiatives required. Technical aptitude to diagnose customer machines, service problems and develop solutions that benefit the customer and the company.
Experience needed in preventive maintenance concepts and structuring major overhaul projects. Should have familiarity with specific lines of equipment serviced by the company and the ability to quickly grasp mechanical and technical nuances (hydraulics, electronics) of new lines.
Parts inventory management a plus.
Knowledge of sales and marketing, specifically as they apply to product support.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Parts Counterperson
Location: Latham/Albany, NY
Job Desc/Summary: Responsible for the efficient handling and control of the parts function through proper inventory, recordkeeping, delivery and reporting by performing the following duties:
Develop and maintain a thorough understanding of AEC's product line and the equipment's parts requirement. Ascertain the make/year/type of needed part; inspect worn, damaged or defective part to determine replacement required. Advise customers of part needed according to description of malfunction. Locate hard to find parts in a prompt and creative fashion and receive and fill telephone orders for parts. Discuss use and feature of various parts with customers, assist customers in solving parts problems and complete parts order forms and fill from stock. Recommend and sell related items as a service and as requested by customer.
Understand what components must be sold together to completely satisfy customer needs and maximize AEC's revenues. Receive payment or obtain credit authorization for client. Ensure parts are efficiently delivered to customers as necessary. Advise customer on substitution or modification of part when replacement is not available and examine returned part to determine if defective and exchange part or refund money. Mark and store part in stockroom according to prearranged system. Handle customer issues in a professional and friendly manner.
Maintain parts records, literature, lists, bin tickets and price sheets for inventory.
Required Qualifications: High school diploma or GED; minimum one year experience in parts distribution and clerical work. Customer service experience is a plus. Must be capable of and willing to promote sale of parts to customers. Ability to solve problems, yet use appropriate discretion in referring situations to other employees. Basic math skills, mechanical aptitude and computer database knowledge required.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided
Apply Online!
Title: Service Technician
Location: Latham/Albany, NY
Job Desc/Summary: Qualified candidates will perform activities working the branch service operations, which may include cleaning, repair and maintenance work on heavy equipment, and other related duties. Will also contribute to other branch functions where needed.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Service Technician
Location: Watertown, NY
Job Desc/Summary: Candidates will be highly skilled and experienced in the maintenance repair and rebuilding of all types of construction equipment, or who are specialists in the maintenance, repair or rebuilding of one of the more complicated types of construction equipment, and who do not need immediate supervision for the successful performance of their duties.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently. Certified automotive technicians are encouraged to apply. Welding & A/C experience a plus.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Service Technician
Location: Endicott, NY
Job Desc/Summary: Qualified candidate will perform activities working the branch service operations, which may include cleaning, repair and maintenance work on heavy equipment, field work and other related duties. Will also contribute to other branch functions where needed.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently. Field experience preferred.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Service Technician
Location: Allegany/Olean, NY
Job Desc/Summary: Candidates will be highly skilled and experienced in the maintenance repair and rebuilding of all types of construction equipment, or who are specialists in the maintenance, repair or rebuilding of one of the more complicated types of construction equipment, and who do not need immediate supervision for the successful performance of their duties.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Warehouse Worker
Location: Manchester, NH
Job Desc/Summary: Responsible for the movement of merchandise through the warehouse within specified productivity, cost and quality standards; maintain broad knowledge of entire warehouse function including shipping, receiving, warehousing and returns; receive, inspect, clean, identify and adjust new and used parts into computer system and put away into stock inventory; work parts counter as needed.
Required Qualifications: High school diploma or GED; minimum of one year experience in a warehouse; customer service experience.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Sales Representative
Location: Manchester, NH
Job Desc/Summary: Heavy Equipment Sales Representatives will grow territory sales and heavy equipment rentals by understanding customer needs and identifying sales opportunities; increase market share by examining previous territory equipment sales activity; sell new customers within the construction and manufacturing industries; maximize profits through developing customized solutions for clients; ensure customer satisfaction by maintaining ongoing relationships with customers and resolving issues in a timely manner.
Required Qualifications: Bachelors degree or relevant education with proper training; prior commissioned territory sales experience or training in relevant industry with proven track record of success; excellent customer service and presentation skills; strong abstract reasoning skills; financial creativity as related. Valid driver's license and ability to meet requirements of company driver's policy.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Service Technician
Location: Manchester, NH
Job Desc/Summary: Qualified candidates will perform activities working the branch service operations, which may include cleaning, repair and maintenance work on heavy equipment, and other related duties. Will also contribute to other branch functions where needed.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Sales Representative
Location: Lancaster, NH
Job Desc/Summary: Heavy Equipment Sales Representatives will grow territory sales and heavy equipment rentals by understanding customer needs and identifying sales opportunities; increase market share by examining previous territory equipment sales activity; sell new customers within the construction and manufacturing industries; maximize profits through developing customized solutions for clients; ensure customer satisfaction by maintaining ongoing relationships with customers and resolving issues in a timely manner.
Required Qualifications: Bachelors degree or relevant education with proper training; prior commissioned territory sales experience or training in relevant industry with proven track record of success; excellent customer service and presentation skills; strong abstract reasoning skills; financial creativity as related. Valid driver's license and ability to meet requirements of company driver's policy.
Instructions: Complete Application
Apply Online!
Title: Service Technician
Location: Lancaster, NH
Job Desc/Summary: Qualified candidate will perform activities working the branch service operations, which may include cleaning, repair and maintenance work on heavy equipment, field work and other related duties. Will also contribute to other branch functions where needed.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently. Field experience preferred.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Warehouse Worker
Location: Gorham/Portland, ME
Job Desc/Summary: Responsible for the movement of merchandise through the warehouse within specified productivity, cost and quality standards; maintain broad knowledge of entire warehouse function including shipping, receiving, warehousing and returns; receive, inspect, clean, identify and adjust new and used parts into computer system and put away into stock inventory; work parts counter as needed.
Required Qualifications: High school diploma or GED; minimum of one year experience in a warehouse; customer service experience.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Service Technician
Location: Gorham/Portland, ME
Job Desc/Summary: Qualified candidates will perform activities working the branch service operations, which may include cleaning, repair and maintenance work on heavy equipment, and other related duties. Will also contribute to other branch functions where needed.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently.
Instructions: Please complete an online application via the link below and then submit resume and cover letter to jobs@andersonequip.com
Apply Online!
Title: Service Technician
Location: Bangor, ME
Job Desc/Summary: Qualified candidates will perform activities working the branch service operations, which may include cleaning, repair and maintenance work on heavy equipment, and other related duties. Will also contribute to other branch functions where needed.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Sales Representative
Location: East Montpelier, VT
Job Desc/Summary: Heavy Equipment Sales Representatives will grow territory sales and heavy equipment rentals by understanding customer needs and identifying sales opportunities; increase market share by examining previous territory equipment sales activity; sell new customers within the construction and manufacturing industries; maximize profits through developing customized solutions for clients; ensure customer satisfaction by maintaining ongoing relationships with customers and resolving issues in a timely manner.
Required Qualifications: Bachelor's Degree or relevant education with proper training; prior commissioned territory sales experience or training in relevant industry with proven track record of success; excellent customer service and presentation skills; strong abstract reasoning skills; financial creativity as related. Valid driver's license and ability to meet requirements of company driver's policy.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
Title: Service Technician
Location: East Montpelier, VT
Job Desc/Summary: Qualified candidate will perform activities working the branch service operations, which may include cleaning, repair and maintenance work on heavy equipment, field work and other related duties. Will also contribute to other branch functions where needed.
Required Qualifications: High school diploma or equivalent plus solid work experience with related equipment, including heavy equipment repair and maintenance and operating forklifts. Must have good interpersonal skills, own adequate hand tools and have the ability to work well with others and as well as independently. Field experience preferred.
Instructions: Please complete an online application via the link below and then submit resume and cover letter (include salary expectations) to the Human Resources contact provided.
Apply Online!
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